Worrells

The early stage of any brand process is full of potential. It's where we have the privilege of bringing together people from different parts of the business and of varying degrees of experience & perspective. It's this meeting point that determines how we shape a brand. From our early workshops we uncovered 3 Worrells brand truths; 

1. They are a brand that performs insolvency with thought and care

2. They'll always look to turn a business around before any other option

3. And that a personal touch that's backed by technology is a winning combo

These core pillars helped to drive us towards a brand direction that would set Worrells apart, giving the company a clear market position & differentiation. 

Insolvency speak can be pretty dry, legalistic and also somewhat intimidating for people going through the closure of a business. One of the key changes both studio and client were keen to make was a shift in the way the brand spoke. 

Our aim was to soften the way in which the firm communicated to potential clients, removing the clinical, cold aspects of insolvency and replacing the language with a conversational, sympathetic tone that acknowledges the difficult time the client is going through but also delivers core brand messages in an upbeat and positive way. Or put another way: there's always an answer, a way forward, a way out.  

Worrells is one of the oldest and most established insolvency brands in Australia. We didn't want to leave this history behind, but rather bring it forward into the future. Behind every brand mark is a 'formula' that builds the basis of the concept. Our core idea was made up of three parts; 

1. Parallel lines signify working together to achieve an outcome

2. When a business or individual can longer see a way forward, they have come to an ‘end’ in the same way a full stop represents the completion of a sentence. It’s at this endpoint that Worrells provides the positive options and guidance

3. years of practice, reflected in the most recognised W in the insolvency game

Building on the theme of communication and working together to solve insolvency woes, we developed a set of communication marks as secondary devices that could be used in various settings. Supporting these elements, Ply built out image styles and also containers to hold key messages within. 

The final phase of the brand transition was to help the Worrells team build a new digital platform to communicate a new position and messaging that more accurately reflect who they are and what they are about but most importantly, how they can help. Again, both teams came together for a series of web workshops to uncover key goals, content architecture, site maps, functionality and page stories. The ply team then went to work, delivering the content strategy, wires, design concepts, UX and finally delivering a custom-coded statamic website to amplify the Worrells brand.